EFUNERAL.COM
WEB SITE PRIVACY POLICY
1. Overview
Thank
you for visiting www.efuneral.com (the "Web Site") and reviewing
our Privacy Policy. Your privacy is important to us, and our policy is simple:
we will collect no personally identifiable information about you when you visit
the Web Site unless you choose to provide that information. This Privacy Policy
does not describe information collection practices on other sites, including
those linked to or from the Web Site. As
noted in our “Terms of Use,” which you are encouraged to visit, our Web Site provides
these links as a convenience, and is not responsible for the contents or
activities of any linked sites.
2. What Type
of Information We Collect
We do not
collect any personally identifiable information about you from our Web Site
unless you voluntarily provide it. In some areas of Web Site, we may request
that you provide us with personal information that will help us to provide you
with information about our products, including your name, address, e-mail
address, telephone number, and other information from which your identity is
discernible. For example, our Web Site includes, or may include, places where
you can create a profile or account, or sign up to use a service.
When you visit our Web Site, we may also
collect usage information describing how our Web Site is used and navigated,
including the number and frequency of visitors to each section of the Web Site
and the length of their stay. This information includes the domain names of
users and browser types that visit our Web Site and the time of day the website
was visited. This information is not
personally identifiable information.
We also use cookies. A cookie is a
small piece of data that is stored in a browser-related file on your computer's
hard drive when you use the Web Site. Cookies are uniquely assigned to your
computer, and are read by a web server in the domain that issued the cookie to
you. Our primary use of cookies is to improve your experience on our website.
For example, storing a cookie on your computer allows you to login without
typing an e-mail address, password, or other information each time.
In order to comply with
the Children's Online Privacy Protection Act (COPPA), we will not knowingly
collect personally identifiable information from children under the age of
thirteen (13). If you
have a child under the age of 13 that accesses our Website and provides us with
personal information without parental or guardian consent, you may contact us
to have the information removed from our records.
When you
voluntarily provide us with personally identifiable information, we will use
that information for the purposes for which it was provided. In general, and except
for the situations specifically described below, we do not share any
information about you with anyone without your express consent.
We may use the information that you voluntarily
provide to us to deliver to you information about our company, our Web Site,
and the services provided by or through our Web Site. For example, we may use
your contact information in order to send you e-mail or other communications
regarding new services or products that are being offering by one or more of
our third-party service providers or other business partners. We may
also contact you to request feedback on your experience using the Web Site, and
to assist us in improving the Web Site. We use information that you voluntarily
provide to build features that will make the services available on the Web Site
easier to use, and to contact you about these services. This includes better
customer support and timely notice of new services and special offers. In addition, you may
receive free informational newsletters from us relating to funeral services and
ceremonies, coping with loss, and other topics.
Many of the products and services available through the Web Site
are provided by third party service providers or other business partners.
In order to provide you with certain services, we may share your personal
data with our third party partners, or require that you transact directly with
a third party partner.
We may also use information that you
provide to tell you about carefully-screened products
and services that we feel may be of interest to you. Also, we may share our
customer information with select companies whose products or services we feel
may be of interest to our users. We do this because most of our customers enjoy
being introduced to new or value-oriented products and services. However, you
may opt out of receiving these communications at any time by following the
instructions below.
The law
requires disclosure in some instances. For example, we may be required to share
information to protect against fraud, in response to a court subpoena, and the
like. We may also release information to enforce or apply the
terms and conditions of the Web Site, protect us or others against fraudulent
or inappropriate activities, or otherwise protect the rights, property or
safety of the Web Site, our customers or business partners, or others. As we continue to explore new
business opportunities, we may need to, and we reserve the right to, transfer
and assign customer contact and site usage information collected on the Web
Site to one or more affiliated and unaffiliated entities as part of a business
transaction. In all such situations, we stress the confidential nature of the
information being shared.
5. How to “Opt Out” of Having Your Information Shared.
If for any
reason you do not wish to receive communications from our Web Site, just tell
us. You can call us at 1-855-338-6372, or you can contact us through the
"contact us" section of the Web Site. Also, we provide a direct link
for you to easily opt out of our various e-mail promotions that provide
information about the special opportunities we offer at the bottom of those
e-mails.
6. The
Security of Your Information.
Our Web
Site has industry standard security measures in place to protect the loss,
misuse, unauthorized access, and alteration of the information under our
control. If you ever use your credit
card in connection with purchasing goods or services from the Web Site, your credit card information will be protected through
the use of encryption technology. Encryption technology makes it difficult for
your credit card information to be intercepted or stolen while being
transmitted.
While there is no such thing as “perfect security” on the Internet, we
will take all reasonable steps to insure the safety of your personal
information. However, we cannot guarantee the security of information provided
over the Internet, and we will not be responsible for breaches of security
beyond our reasonable control. If you have any questions about our privacy policy
or information security, you can contact the Web Site's customer service
through the "contact us" section of the Web Site, or by contacting us
in any of the ways described below.
7. Changes
to Our Privacy Policy
This
Privacy Policy was last updated on February 16, 2012. We may update this
policy from time to time as our information practices are modified or changed.
We encourage you to periodically review this page for the latest information on
our privacy practices.
8. Contact Information
Questions
or comments regarding the Web Site should be sent by e-mail to info@efuneral.com or by U.S. mail to Building 2 LLC, 1621 Euclid
Avenue, Suite 2150, Cleveland, Ohio 44115. You can
also call us at 1-855-338-6372, or you can submit a
comment through the “contact us” portion of our Web Site.