2. What Type of Information We Collect
We do not collect any personally identifiable information about you from our Web Site unless you voluntarily provide it. In some areas of Web Site, we may request that you provide us with personal information that will help us to provide you with information about our products, including your name, address, e-mail address, telephone number, and other information from which your identity is discernible. For example, our Web Site includes, or may include, places where you can create a profile or account, or sign up to use a service.
When you visit our Web Site, we may also collect usage information describing how our Web Site is used and navigated, including the number and frequency of visitors to each section of the Web Site and the length of their stay. This information includes the domain names of users and browser types that visit our Web Site and the time of day the website was visited. This information is not personally identifiable information.
In order to comply with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect personally identifiable information from children under the age of thirteen (13). If you have a child under the age of 13 that accesses our Website and provides us with personal information without parental or guardian consent, you may contact us to have the information removed from our records.
When you voluntarily provide us with personally identifiable information, we will use that information for the purposes for which it was provided. In general, and except for the situations specifically described below, we do not share any information about you with anyone without your express consent.
We may use the information that you voluntarily provide to us to deliver to you information about our company, our Web Site, and the services provided by or through our Web Site. For example, we may use your contact information in order to send you e-mail or other communications regarding new services or products that are being offering by one or more of our third-party service providers or other business partners. We may also contact you to request feedback on your experience using the Web Site, and to assist us in improving the Web Site. We use information that you voluntarily provide to build features that will make the services available on the Web Site easier to use, and to contact you about these services. This includes better customer support and timely notice of new services and special offers. In addition, you may receive free informational newsletters from us relating to funeral services and ceremonies, coping with loss, and other topics.
Many of the products and services available through the Web Site are provided by third party service providers or other business partners. In order to provide you with certain services, we may share your personal data with our third party partners, or require that you transact directly with a third party partner.
We may also use information that you provide to tell you about carefully-screened products and services that we feel may be of interest to you. Also, we may share our customer information with select companies whose products or services we feel may be of interest to our users. We do this because most of our customers enjoy being introduced to new or value-oriented products and services. However, you may opt out of receiving these communications at any time by following the instructions below.
The law requires disclosure in some instances. For example, we may be required to share information to protect against fraud, in response to a court subpoena, and the like. We may also release information to enforce or apply the terms and conditions of the Web Site, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of the Web Site, our customers or business partners, or others. As we continue to explore new business opportunities, we may need to, and we reserve the right to, transfer and assign customer contact and site usage information collected on the Web Site to one or more affiliated and unaffiliated entities as part of a business transaction. In all such situations, we stress the confidential nature of the information being shared.
5. How to “Opt Out” of Having Your Information Shared.
If for any reason you do not wish to receive communications from our Web Site, just tell us. You can call us at 1-855-338-6372, or you can contact us through the "contact us" section of the Web Site. Also, we provide a direct link for you to easily opt out of our various e-mail promotions that provide information about the special opportunities we offer at the bottom of those e-mails.
6. The Security of Your Information.
Our Web Site has industry standard security measures in place to protect the loss, misuse, unauthorized access, and alteration of the information under our control. If you ever use your credit card in connection with purchasing goods or services from the Web Site, your credit card information will be protected through the use of encryption technology. Encryption technology makes it difficult for your credit card information to be intercepted or stolen while being transmitted.
8. Contact Information
Questions or comments regarding the Web Site should be sent by e-mail to firstname.lastname@example.org or by U.S. mail to Building 2 LLC, 1621 Euclid Avenue, Suite 2150, Cleveland, Ohio 44115. You can also call us at 1-855-338-6372, or you can submit a comment through the “contact us” portion of our Web Site.